Frequently Asked Questions
Find answers to common questions
All orders are processed within 1–3 business days.
Once your order is confirmed, our team prepares and packs it with care.
Shipping: 3–6 business days
Delivery times may vary depending on your location and courier delays.
Need a different size? No stress - we’re here to help.
To request a size exchange, email support@vukaactive.co.za within 10 days of receiving your order.
To ensure fairness and maintain hygiene standards, items must be returned for inspection and:
• not damaged or altered
• not excessively worn
• in reasonable condition with original packaging where possible
If your item qualifies, we’ll guide you through the exchange process step by step.
Our products are inspired by popular team designs and are not officially affiliated with Bafana Bafana or South Africa national rugby union team.
You will receive a tracking number via email once your order ships. Use this to track your package.
We accept all major credit cards, Yoco, and other secure payment methods.
